AI agent knowledge

Company Overview and Main Products

UniKey Technologies, Inc. is a pioneering provider of smart access control solutions, with a mission to replace the entire keychain with your phone in a more convenient way than a traditional key. The company has expanded its reach into commercial and automotive industries, boasting more than 15 issued patents, over 17 major customers, and powering more than 500 million door operations across 65 countries. UniKey’s platform supports over 1 million devices and serves more than 5 million users, backed by over $25 million in venture capital funding. The company is led by Founder and CEO Phil Dumas, a seasoned access control innovator with a background in private equity and a notable appearance on ABC’s Shark Tank, alongside CFO Steve Gallagher, who brings over four decades of financial management experience.

UniKey’s main products include the BlueKey solution and its Mobile Access Reader offerings. BlueKey is designed for physical access control system (PACS) OEMs, enabling them to quickly add mobile access capabilities and participate in credential revenue streams such as recurring monthly revenue. BlueKey includes patented Passive Intent™ technology, Touch‑To‑Open®, and a launch kit that provides readers, mobile apps, cloud management tools, and eKeys for rapid deployment. The Mobile Access Reader is a Prox and Bluetooth-to-Wiegand reader that retrofits legacy PACS systems, offering features like PKI-based secure BLE credentials, cloud portal integration, and seamless user experience enhancements such as Touch‑To‑Open® and Inside/Outside Intelligence™.

Customer Support & Contact Information

UniKey provides technical support for Kevo users via this AI customer service agent. If the AI agent does not resolve your issue, send an email to [e-mail] for further assistance. Our team responds to all inquiries within 24 hours, Monday through Friday, between 9:00 AM and 5:00 PM Eastern Time (U.S.), excluding company holidays. Support is available by email only.For general inquiries or concerns, UniKey can be reached via email at [e-mail]. For privacy policy questions, the Privacy Officer at UniKey Technologies, Inc. can be contacted by email at [e-mail] or by mail at the Orlando, FL address.